Overview
AgileMind Floristry Institute (“we”, “us”, “our”) provides online and cohort-based training in floristry. This policy describes how we collect, use, disclose, and protect personal information when you use our website and services.
Information we collect
- Account and contact data: name, email, phone number, billing address.
- Course activity: enrollments, progress metrics, assessments, and submitted assignments.
- Technical data: IP address, device, browser, approximate location, cookies, and diagnostics.
- Communications: support requests, feedback, and survey responses.
How we use information
- Provide and improve courses, certifications, and support.
- Personalize content and recommend relevant courses.
- Process payments and fulfill transactions.
- Detect, prevent, and address technical or security issues.
- Comply with legal obligations and enforce terms.
Cookies and similar technologies
We use strictly necessary cookies for session management and preferences, and optional analytics cookies to improve site performance. You can manage cookie preferences via your browser or our cookie banner.
Disclosures
We may share personal information with service providers under contract (e.g., payment processors, analytics) who are bound to protect it and use it only for specified purposes. We may disclose information to comply with law or to protect our rights and users.
Data retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by record type.
Your rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.
EU GDPR
Legal bases include consent, contract performance, legitimate interests, and compliance with legal obligations. You may contact a supervisory authority in your Member State.
UK GDPR
We follow ICO guidance. You may lodge complaints with the Information Commissioner’s Office and exercise data subject rights under UK law.
California CCPA/CPRA
California residents may request access, deletion, and correction, and may opt out of certain data sharing. We do not sell personal information as defined by CCPA.
Security
We implement administrative, technical, and physical safeguards proportionate to the sensitivity of the information. No method of transmission or storage is 100% secure.
Children’s privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy. We will post the new effective date and, where appropriate, provide notice of material changes.
Contact
Questions about this policy? Email us at [email protected] or call +1 (415) 814-1276.